Last Updated: August 29, 2026
At Kashi Vogue, we understand that you may occasionally need to cancel an order. Please read our Cancellation Policy carefully before placing an order.
1. Order Cancellation Window
Customers may request cancellation of their order within 1–2 days of placing the order.
We request customers to contact us as soon as possible if they wish to cancel an order.
Please note that cancellation requests are subject to the order’s processing status.
2. Orders Already Processed or Dispatched
Once an order has been processed, packed, or dispatched, cancellation may not be possible.
As we begin preparing orders promptly to ensure timely delivery, Kashi Vogue cannot guarantee cancellation once the order has entered the processing or shipping stage.
3. How to Request a Cancellation
To request cancellation of an order, please contact our team with your:
- Order number
- Name used to place the order
- Registered phone number or email address
- Reason for cancellation
You may contact us using the details provided below.
4. Cancellation Approval
All cancellation requests are subject to review and approval by Kashi Vogue.
If your cancellation request is received within the eligible cancellation period and the order has not been processed or dispatched, we will make every reasonable effort to cancel the order.
Kashi Vogue reserves the right to decline cancellation requests for orders that have already been processed, packed, customised, or dispatched.
5. Refund for Cancelled Prepaid Orders
If a prepaid order is successfully cancelled and approved by Kashi Vogue, the applicable refund will be initiated through the original method of payment.
The time taken for the refunded amount to reflect in your account may vary depending on your bank, card issuer, payment provider, or payment method.
6. Cancellation by Kashi Vogue
Kashi Vogue reserves the right to cancel an order in certain circumstances, including but not limited to:
- Product unavailability
- Inventory discrepancies
- Incorrect product pricing
- Payment failure or verification issues
- Incorrect or incomplete customer information
- Suspected fraudulent transactions
- Technical or administrative errors
In the event that Kashi Vogue cancels a prepaid order, the applicable refund will be processed through the original method of payment.
7. Contact Us
For order cancellation requests or questions regarding this policy, please contact us as soon as possible.
Neha Baghel
Founder, Kashi Vogue
Phone: +91 63501 04005
Email: nehapal1501@gmail.com
Dr. Rohit Baghel
Co-Founder, Kashi Vogue
Phone: +91 99506 80229
Email: rohit.baghel230@gmail.com