Last Updated: August 29, 2026

At Kashi Vogue, we take great care in ensuring that every order is carefully packed and delivered safely to our customers. Please read our Shipping Policy carefully before placing an order.

1. Order Processing

Once your order is successfully placed, our team begins preparing it for dispatch.

All orders may undergo product availability checks and quality inspections before shipping. Processing times may vary depending on product availability, order volume, quality checks, public holidays, and other unforeseen circumstances.

Customers will receive order and shipping updates through the contact details provided at the time of purchase, where applicable.

2. Shipping Timeline

Orders are generally delivered within 7–10 business days.

Delivery timelines may vary depending on the delivery location and the availability of logistics services.

While we make every effort to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our reasonable control, including:

• Courier or logistics delays
• Public holidays
• Weather conditions
• Remote or difficult-to-service locations
• Natural disasters
• Government restrictions
• Other unforeseen circumstances

Kashi Vogue shall not be held responsible for delays caused by third-party logistics providers or circumstances beyond our reasonable control.

3. Order Tracking

Once your order has been dispatched, tracking information may be shared with you through the contact details provided at the time of purchase.

Please note that tracking updates may take some time to appear after the shipment has been handed over to the courier or logistics partner.

4. Shipping Address

Customers are responsible for providing a complete and accurate shipping address, postal code, phone number, and other required delivery information at the time of placing an order.

Kashi Vogue will not be responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete shipping information provided by the customer.

If you need to make changes to your delivery address, please contact us as soon as possible. Address changes may not be possible once an order has been processed or dispatched.

5. Delivery

Orders will be delivered to the shipping address provided by the customer at the time of checkout.

Delivery timelines are estimates and are not guaranteed. Actual delivery dates may vary depending on the courier partner and delivery location.

In certain circumstances, the courier or logistics provider may contact the customer to coordinate delivery.

Customers are requested to ensure that the contact number provided at checkout is active and accessible.

6. Failed Delivery Attempts

If a delivery attempt is unsuccessful due to reasons such as:

• Incorrect or incomplete address
• Customer unavailable at the delivery location
• Customer not responding to courier communications
• Refusal to accept delivery
• Repeated unsuccessful delivery attempts

The shipment may be returned to Kashi Vogue.

Any additional shipping or re-delivery charges, where applicable, may be the responsibility of the customer.

7. Shipping Delays

Although we work with trusted logistics partners, Kashi Vogue cannot guarantee that every order will arrive within the estimated delivery timeframe.

Delays may occur due to factors outside our control, including courier disruptions, weather conditions, public holidays, transportation delays, or other unforeseen events.

We appreciate your patience and will make reasonable efforts to assist you in tracking and resolving shipping-related concerns.

8. Damaged or Tampered Parcels

We strongly recommend that customers carefully inspect the outer packaging upon delivery.

If you notice that the parcel appears visibly damaged or tampered with, please document the condition of the package immediately and contact Kashi Vogue as soon as possible.

We strongly request all customers to record a complete and continuous video while unpacking their parcel.

The unboxing video should clearly show:

• The unopened parcel and shipping label
• The condition of the outer packaging
• The parcel being opened
• The product being removed from the package
• The condition of the product upon receipt

This documentation helps us investigate claims involving damaged, incorrect, defective, or missing products.

9. International Shipping

International shipping availability may depend on the destination country.

For international orders, customers may be responsible for any applicable:

• Customs duties
• Import taxes
• Clearance charges
• Other charges imposed by the destination country

These charges are determined by the customs authorities of the destination country and are outside the control of Kashi Vogue.

Kashi Vogue is not responsible for delays caused by customs authorities or international shipping carriers.

10. Contact Us

For questions regarding shipping, delivery, order tracking, or shipping-related concerns, please contact us:

Neha Baghel
Founder, Kashi Vogue
Phone: +91 63501 04005
Email: nehapal1501@gmail.com

Dr. Rohit Baghel
Co-Founder, Kashi Vogue
Phone: +91 99506 80229
Email: rohit.baghel230@gmail.com