At Kashi Vogue, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, protect, and handle your information when you visit our website, browse our products, place an order, or contact us.
By using the Kashi Vogue website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website or place an order, we may collect information such as:
- Full name
- Phone number
- Email address
- Billing address
- Shipping address
- Order and purchase details
- Payment-related information
- Information you provide when contacting customer support
- Information you voluntarily provide through forms, reviews, or other website interactions
We may also automatically collect certain technical information, such as your browser type, device information, IP address, and website usage information.
2. How We Use Your Information
We may use your information to:
- Process and fulfil your orders.
- Arrange delivery of your purchases.
- Send order confirmations and shipping updates.
- Respond to customer enquiries.
- Process exchanges and other customer-service requests.
- Improve our products, services, and website.
- Prevent fraudulent or unauthorised transactions.
- Maintain website security.
- Understand how customers use our website.
- Comply with applicable legal, tax, accounting, and regulatory requirements.
- Send promotional or marketing communications where permitted and, where required, with your consent.
3. Payment Information
Payments made through our website may be processed by secure third-party payment gateways.
Kashi Vogue does not intentionally store your complete credit card, debit card, banking credentials, or other sensitive payment credentials on its own systems.
Payment information is handled according to the policies and security practices of the applicable payment service provider.
4. Sharing Your Information
We may share necessary information with trusted third-party service providers who help us operate our business, including:
- Payment gateway providers
- Courier and logistics partners
- Website hosting and technology providers
- E-commerce and order-management service providers
- Customer-support providers
- Professional service providers, where necessary
- Government, regulatory, or law-enforcement authorities where required by law
We only share information that is reasonably necessary for the relevant purpose.
Kashi Vogue does not sell your personal information to third parties as part of our ordinary business operations.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Keep the website functioning properly.
- Remember preferences.
- Understand website traffic and usage.
- Improve the shopping experience.
- Support website analytics and marketing activities, where applicable.
You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features or functionality.
6. Marketing Communications
If you have provided your contact information and where permitted by applicable law, we may send you information about:
- New collections
- New arrivals
- Special offers
- Promotions
- Kashi Vogue updates
You may choose to stop receiving promotional communications by using the unsubscribe option provided in the communication or by contacting us.
Please note that even if you opt out of marketing communications, we may still send essential communications relating to your orders, payments, deliveries, exchanges, or other transactions.
7. Data Security
We take reasonable steps to protect your personal information against unauthorised access, misuse, alteration, disclosure, or loss.
However, no method of electronic transmission or storage is completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of your information.
8. Data Retention
We retain personal information only for as long as reasonably necessary for purposes such as:
- Completing transactions.
- Providing customer support.
- Managing exchanges and orders.
- Maintaining business and accounting records.
- Meeting legal and regulatory requirements.
- Resolving disputes.
- Preventing fraud and misuse.
When information is no longer reasonably required, it may be deleted or securely disposed of, subject to applicable legal requirements.
9. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to certain personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of certain information, where legally permitted.
- Withdraw consent where processing is based on consent.
- Opt out of certain promotional communications.
To exercise an applicable privacy right, please contact us using the details below.
10. Children’s Privacy
Our website is intended for general audiences and is not specifically directed toward children.
We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
11. Third-Party Websites
Our website may contain links to third-party websites, social media platforms, payment providers, or other external services.
Kashi Vogue is not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review the privacy policies of third-party services before providing them with personal information.
12. Changes to This Privacy Policy
Kashi Vogue may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.
Any updated version will be posted on this page with a revised “Last Updated” date.
We encourage you to review this page periodically.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how Kashi Vogue handles your personal information, please contact us:
Neha Baghel
Founder, Kashi Vogue
Phone: +91 63501 04005
Email: nehapal1501@gmail.com
Dr. Rohit Baghel
Co-Founder, Kashi Vogue
Phone: +91 99506 80229
Email: rohit.baghel230@gmail.com
Kashi Vogue
Woven with Tradition. Chosen with Care.